Privacy policy

The data controller for personal data is:

• AJ SRL
• Rue des Colonies 11, 1000 Bruxelles, Belgique
• TVA : BE0748911660
• Email : contact@monapplication.be

We only collect data necessary for the proper functioning of our services:

• Contact form : surname, first name, email address, phone number, message
• Quote request : surname, first name, company name, email address, phone number, project description
• Browsing : anonymised browsing data (pages visited, visit duration) via analytical cookies

Your personal data is used to:

• Respond to your contact and quote requests
• Provide you with the requested services
• Improve our website and services
• Comply with our legal obligations

We do not sell, rent or share your personal data with third parties for commercial purposes.

The processing of your data is based on the following legal grounds (in accordance with the GDPR):

• Consent : when you fill in a contact form
• Performance of a contract : for the provision of our services
• Legitimate interest : for improving our website and services

Your personal data is retained for the period necessary for the purposes for which it was collected:

• Contact data : 3 years from the last contact
• Contractual data : 10 years (Belgian legal obligation)
• Analytical cookies : 13 months maximum

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access : obtain confirmation that your data is being processed and receive a copy
• Right of rectification : correct inaccurate or incomplete data
• Right to erasure : request the deletion of your data
• Right to restriction : restrict the processing of your data
• Right to data portability : receive your data in a structured format
• Right to object : object to the processing of your data

To exercise these rights, contact us at contact@monapplication.be. We will respond within 30 days.

Our website uses essential cookies for the functioning of the site and analytical cookies to measure traffic.

• Essential cookies : necessary for the functioning of the site (session, preferences)
• Analytical cookies : anonymised audience measurement to improve our services

You can change your cookie preferences at any time via your browser settings.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure or destruction:

• SSL/TLS encryption for all communications
• Secure hosting with automatic backups
• Restricted access to personal data

If you believe that the processing of your personal data constitutes a violation of the GDPR, you have the right to lodge a complaint with:

• Autorité de protection des données (APD)
• Rue de la Presse 35, 1000 Bruxelles
• Site web : www.autoriteprotectiondonnees.be