Built for movers

Mover, your trade is relocating people
— not juggling spreadsheets.

While your crews are loading a truck in Brussels and a client is waiting in Liege for a survey, your digital secretary answers the phone, manages your diary and sends your quotes.

+18h

saved per week

5 min

to estimate a move

Secrétaire Digitale IA
Automatisation complète
Intelligence Artificielle
1ère version en 30 jours
The daily reality of an overloaded moving company

You're losing clients
between two trucks to load

Between pre-move surveys, crew coordination and last-minute changes, admin piles up — and opportunities slip through the cracks.

35% of surveys lead to no contract

On-site visits required for every quote

Every new client requires a home visit to assess the volume. You criss-cross Brussels or Wallonia for surveys that don't always convert into a contract.

2h30 lost per week on coordination

Coordinating crews and trucks across multiple moves

Three moves on the same day with two trucks and eight movers — who goes where, in which vehicle, at what time? One delay throws off the entire schedule.

1 in 4 moves affected by a last-minute change

Last-minute changes and cancellations

The client postpones to the next day, a lift is out of service, the parking zone wasn't reserved. Every surprise forces a scramble to reorganise on the fly.

40% of disputes linked to incomplete inventory

Inventory lost from one move to the next

Furniture and box lists scribbled on paper, unreadable, lost between loading and delivery. Impossible to verify what was agreed with the client.

6h per month spent on claim files

Damage claims and insurance paperwork

A scratched wardrobe, a damaged box — the client files a claim. Without timestamped photos or a signed inventory, managing claims becomes an administrative headache.

Your assistant that never sleeps

Move with confidence,
AI handles the rest

Every feature has been designed around the real daily routine of a moving company in Belgium.

An AI phone line that captures every quote request

AVANT

You're mid-load and the phone rings. You call back in the evening — but the client has already signed with a competitor.

APRÈS

Your AI secretary picks up every call, identifies the request (new move, date change, question) and takes a detailed message with the key information.

Zero opportunities lost, every enquiry captured even mid-move.

Online booking for survey appointments

AVANT

Clients call at all hours to arrange a survey visit. You juggle between the field and your paper diary.

APRÈS

An online booking link lets clients choose a slot for a survey visit in your diary, 24/7, without disturbing you.

Survey appointments booked effortlessly, diary always up to date.

Automatic reminders before every move

AVANT

The client forgets to book a furniture lift, hasn't dismantled wardrobes or hasn't reserved the parking zone. You discover the problem on moving day.

APRÈS

The AI sends an SMS and email reminder to the client before the move with key information. The client confirms or flags a change.

Clients prepared, fewer surprises on moving day, smoother operations.

Quotes sent in a few taps after a survey

AVANT

After every survey visit, you go home to create the quote on your computer. The client waits days and looks elsewhere.

APRÈS

Create and send your quote by SMS or email straight from your phone, with client details pre-filled from your CRM.

Quote sent within the hour, higher conversion rate.

Client follow-up and post-move outreach

AVANT

The move is done and you never hear from the client again. No Google review, no referral, no repeat business.

APRÈS

The AI automatically sends a satisfaction message after the move, with a link to leave a review. Your CRM keeps the full history of every client.

More positive reviews, stronger word-of-mouth, client history at your fingertips.
Frequently asked questions

Everything movers ask us

Your AI secretary answers automatically, identifies the request (new move, date change, practical question) and takes a detailed message. You receive a summary notification with the urgency level. You call back when you're free — without losing the prospect.

Your trade is moving people
— not logistics paperwork.

Capture every call, fill your diary and send quotes in a flash. Join the Belgian moving companies that have automated their operations.

1ère version en 30 jours
Paiement unique
24h/24, 7j/7
AI Digital Secretary for Moving Companies | monapplication.be